Hello Ficos Community,
Get ready for the biggest evolution in Ficos history.
For years, we've focused on perfecting the in-store experience, helping you manage your inventory and sales with a powerful, offline-first POS. Today, with version 1.0.77, we're taking a massive leap forward. We're breaking down the walls of your physical store and giving you the tools to sell everywhere.
Ficos is no longer just a POS system; it's a complete, unified commerce platform. This update introduces two revolutionary, fully-integrated modules: the Online Storefront and the Local Delivery Management System.
Let's dive into the details.
Pillar 1: Launch Your Online Store in Minutes
You can now create and manage a beautiful, professional e-commerce website directly from the Ficos app you already know and love.
Effortless Setup
Getting started is as simple as flipping a switch. In the new "Online Store" section in your settings, you can enable your storefront, set a unique URL (ficos.app/@yourstore), and upload your logo. There is no coding and no separate platform to learn.
The Magic of Unified Inventory
This is the game-changer. Your new online store is powered by the very same inventory you use for your POS.
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No More Manual Syncing: When you sell a product at your physical counter, the stock count on your website is updated instantly and automatically.
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Eliminate Overselling: You can never sell an item online that you don't have. This prevents frustrating customer experiences and protects your reputation.
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Manage Everything in One Place: Add a new product or update a price in Ficos, and it changes everywhere—in-store and online.
Complete Control Over Your Online Presence
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Choose What to Sell: Easily mark which products you want to make available for online sale.
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Professional Themes: Customize the look and feel of your storefront to match your brand.
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Secure Online Payments: We've integrated with Stripe to ensure your customers have a seamless and secure checkout experience.
Pillar 2: From Online Cart to Customer's Door: The Complete Fulfillment Workflow
Selling online is only half the battle. Fulfilling those orders efficiently is what truly sets you apart. Our new Delivery Management module gives you an end-to-end logistics system.
The New Online Order Dashboard
When an online order comes in, it appears on your new, dedicated dashboard. You'll see all incoming orders in one place, ready for you to confirm and prepare for fulfillment, whether it's for in-store pickup or local delivery.
The Dispatch Center: Assigning Deliveries
For delivery orders, our new dispatch screen gives you a complete overview of all unassigned jobs. You can see the order details and customer location, and assign the delivery to an available driver with a single tap.
Empowering Your Drivers with "Driver Mode"
Your drivers don't need a separate, complicated app. They use the same Ficos app as you. When they log in with their "Driver" role, the app transforms into a simplified Driver Mode:
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Clear Job List: They see only their assigned deliveries, with clear customer information and order details.
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One-Tap Navigation: A "Get Directions" button opens the customer's address directly in their preferred maps app.
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Real-Time Status Updates: Drivers can update the job status with a tap (e.g., "In Transit," "Delivered," "Failed"), which you can see instantly on your dashboard.
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Proof of Delivery: Drivers can capture a customer's signature or a photo to confirm the delivery was successful.
Closing the Loop: Professional Driver Payouts
For contract drivers paid per job, Ficos now makes payouts simple and transparent.
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Automatic Earnings Ledger: Every time a driver marks a delivery as "Delivered," their earning for that trip is automatically logged in the new Driver Payout Ledger.
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Integrated with Expenses: When you're ready to pay your drivers, you can settle their balance from the ledger, which automatically creates a corresponding "Driver Payouts" record in your Ficos Expenses module. This gives you a perfect, professional audit trail for your accounting.
Why This Update is a Game-Changer for Your Business
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Increase Your Revenue: Open up new sales channels by reaching customers online and offering the convenience of local delivery.
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Save Countless Hours: Eliminate manual work. The time you used to spend syncing inventory, exporting sales data, and coordinating deliveries is now given back to you.
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Stop Losing Sales to Stock Errors: The unified inventory system protects you from costly and embarrassing overselling mistakes.
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Own Your Entire Customer Experience: You control the process from the moment a customer browses your website to the moment the package arrives at their door.
How to Get Started
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Update Your App: Make sure you have Ficos version 1.0.77 or newer.
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Visit the New "Online Store" Section: Navigate to your store settings to find the new hub for all your online and delivery configurations.
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Activate Your Store: Enable your online storefront, choose your unique URL, and upload your logo.
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Choose Your Products: Go to your product list and simply toggle on the products you wish to sell online.
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Onboard Your Drivers: In the "Staff" section, you can now add employees with the "Driver" role and specify if they are salaried or paid per delivery.
This is more than just an update; it's the next chapter for your business, and we are incredibly excited to build it with you.
As always, we welcome your feedback. Please share your thoughts and questions in the comments below. We can't wait to see what you build with it!
- The Ficos Team