This Privacy Policy describes how FICOS (“we,”) collects, uses, and shares information when you use our cloud-based solution and mobile application (the “Platform”). By accessing or using the Platform, you agree to this Privacy Policy.

We collect information that you provide to us when you register for an account, use the Platform, or communicate with us. This may include your name, email address, business information, payment information, and any other information you choose to provide.

When you use the Platform, we automatically collect certain information about your device and usage patterns. This may include your IP address, device type, browser type, operating system, and interactions with the Platform.

We use the information we collect to provide and improve the Platform, communicate with
you, and personalize your experience. This may include:

• Providing customer support.
• Analyzing usage patterns to improve the Platform.
• Sending you updates, newsletters, and promotional materials.
• Complying with legal and regulatory requirements

We may share your information with third-party service providers who assist us in operating
the Platform, such as hosting providers, payment processors, and analytics providers. We may also share your information with our affiliates and partners for marketing and promotional purposes.

Additionally, we may disclose your information if required by law or if we believe that such
action is necessary to comply with legal processes, protect our rights or the rights of others,
prevent fraud, or ensure the security of the Platform.

You may choose not to provide certain information to us, but this may limit your ability to use
certain features of the Platform. You can also opt out of receiving promotional communications from us by following the instructions provided in such communications.

We take reasonable measures to protect your information from unauthorized access, use, or
disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. By using the Platform, you consent to the transfer of your information to these countries.

We comply with the General Data Protection Regulation (GDPR) and other relevant
international laws regarding data protection and privacy. If you are located in the European Economic Area (EEA), you may have certain rights under GDPR, including the right to access, correct, or delete your personal information.

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. If we make material changes to this Privacy Policy, we will notify you by posting a notice on the Platform or by sending you an email.

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at [email protected]