Unlock Your
Store Insights
Guesswork and missed opportunities limit your store’s potential when data isn’t easy to understand.
Transform raw data into actionable insights. Understand sales trends, track top products, monitor customer behavior, and optimize inventory—all directly from your phone.
What are Store Insights?
Store Insights
in Ficos transform your everyday business data into easy-to-understand reports, dashboards, and alerts.
Effective use of Store Insights helps you understand sales performance, identify your best-selling products, learn about customer behavior, manage inventory levels efficiently, and keep an eye on your financial health. This empowers you to make smarter, data-driven decisions for your store.
Key Insight Areas & Features
Ficos provides a wide range of insights, presented through a mobile-first interface, covering sales performance, customer interactions, financial status, and operational efficiency—helping you optimize every aspect of your business.
Sales & Product Performance
✓ Analyze sales trends
✓ Identify top sellers
✓ Manage slow-moving stock
✓ Track Average Order Value (AOV)
✓ Understand product profitability
Know what’s selling best, when sales peak, and how much customers typically spend per transaction.
Customer & Financial Health
✓ Recognize top customers
✓ Monitor high-value customer inactivity
✓ Get outstanding debt alerts
✓ Receive unusual vendor payment alerts
✓ View financial overview
Understand your customer base, manage receivables effectively, and monitor key financial indicators and potential risks.
Inventory & Operations
✓ Optimize inventory balance
✓ Identify peak operating periods
✓ Track top staff performance
✓ Detect unusual discounts
✓ Streamline operational efficiency
Gain insights into stock levels, busy times, staff effectiveness, and potential operational anomalies like excessive discounting.
Leveraging Insights for Growth
Store Insights aren’t just numbers; they are guides for action. Ficos helps you understand your business performance from multiple angles, enabling you to make strategic decisions that drive sales, improve customer satisfaction, optimize inventory, and boost overall profitability.
Start with a high-level view of your store’s key metrics. The Welcome Module and Financial Overview dashboard provide a snapshot of your business health, highlighting areas that need attention.
Explore the Welcome Module. | Understand the Financial Dashboard.
Dive deep into sales data. Identify trends, pinpoint top-selling and slow-moving products, and understand average spending to optimize pricing, promotions, and product assortment.
Master Sales Trends. | Identify Top Sellers. | Address Slow Movers. | Track AOV.
Know your customers better. Identify your most valuable buyers, detect when they become inactive, and manage outstanding payments proactively to build loyalty and ensure healthy cash flow.
Leverage Top Customer Insights. | Monitor Customer Inactivity. | Manage Outstanding Debts.
Keep your stock levels just right. Use inventory balance insights to avoid overstocking or stockouts, ensuring you have the right products available when customers want them, maximizing sales and minimizing waste.
Run your store more efficiently. Identify peak business hours for better staffing, recognize top-performing staff, detect unusual discount patterns, and monitor vendor payments for anomalies.
Optimize for Peak Periods. | Track Staff Performance. | Detect Unusual Discounts. | Monitor Vendor Payments.
Ficos Store Insights provide a comprehensive toolkit for understanding and improving your business. By translating complex data into clear, actionable information, Ficos empowers you to make informed decisions that foster growth and efficiency.
What You Gain with Store Insights
Who Benefits from Ficos Store Insights?
Any business owner looking to move from intuition to information-driven strategies can benefit. Whether you run a small boutique, a busy supermarket, a wholesale operation, or a service-based business, Ficos Store Insights provide the clarity needed to thrive.
Retail Stores & Boutiques
✓ Supermarkets & grocery stores
✓ Fashion boutiques & apparel stores
✓ Electronics & appliance retailers
✓ Specialty stores & gift shops
✓ Pharmacies & health stores
Retailers use insights to optimize product placement, plan promotions around sales trends, identify top customers for loyalty programs, and manage inventory efficiently.
Wholesale & Distribution
✓ FMCG distributors
✓ Food & beverage wholesalers
✓ Electronics & automotive suppliers
✓ Building materials & hardware distributors
✓ Agriculture supplies dealers
Wholesalers leverage insights to track product movement across clients, identify key accounts (top customers), manage large account receivables (outstanding debts), and optimize stock based on demand patterns.
Service Providers
✓ Restaurants & cafes
✓ Healthcare clinics & pharmacies
✓ Cleaning & maintenance services
✓ Beauty & wellness centers
✓ Event planners & caterers
Service businesses use insights to understand peak service times for staffing, identify most popular services (top sellers), track client payment behavior (outstanding debts), and manage inventory of supplies used.
Store Insights Tools
Performance Overview
📝 Welcome Module Insights
Get a quick snapshot of key metrics.
📝 Financial Overview Dashboard
Understand your overall financial health.
📝 Key Performance Indicators (KPIs)
Track vital stats at a glance.
Start with a high-level understanding of how your business is performing.
Sales Analytics
📝 Sales Trends Analysis
See how sales fluctuate over time.
📝 Top Sellers Report
Identify your most popular products.
📝 Slow-Moving Products Insight
Pinpoint stock that isn’t selling.
📝 Average Order Value (AOV)
Track typical customer spend.
Dive deep into sales data to optimize products, pricing, and promotions.
Customer Intelligence
📝 Top Customers Insight
Identify your most valuable buyers.
📝 High-Value Customer Inactivity
Know when key customers stop buying.
📝 Outstanding Debts Alert
Manage customer payments effectively.
📝 Customer Purchase History
Understand individual buying patterns.
Gain insights into customer behavior to build loyalty and manage receivables.
Operational Efficiency
📝 Inventory Balance Insight
Optimize stock levels effectively.
📝 Peak Periods Insight
Identify your busiest times.
📝 Top Staff Performance
Recognize high-performing employees.
📝 Unusual Discount Insight
Detect potential discount abuse.
📝 Unusual Vendor Alerts
Monitor supplier payment anomalies.
Use data to streamline inventory, staffing, and operational controls.
What our customers say
I have managed to track my expenses better and been able to budget and plan better
Nayebare Jenuario
★★★★★Business has never been managed better on an app than with Ficos! No hardware costs, no implementation costs, the LOWEST cost of ownership and business intelligence at your finger tips! Thx Ficos team
Fort High
★★★★★Excellent app Very useful for business
Christian TABARO
★★★★★Frequently Asked Questions
What are Store Insights in Ficos?
Store Insights in Ficos are a collection of reports, dashboards, and alerts designed to help you understand your business performance. They cover areas like sales, customers, inventory, and finances, turning your data into actionable information. Start with the Welcome Module for an overview.
How do I see my top-selling products?
Ficos provides a Top Sellers Insight report. This helps you quickly identify which products are generating the most revenue or selling in the highest quantities, allowing you to focus your inventory and marketing efforts effectively.
How can I track sales trends?
The Sales Trends Insight allows you to visualize your sales performance over different periods (daily, weekly, monthly). This helps you understand seasonality, the impact of promotions, and overall business growth patterns.
What insights help with slow-moving stock?
Ficos offers a Slow-Moving Products Insight. This identifies items that haven’t sold well over a specific period, helping you make decisions about discounting, bundling, or discontinuing them to free up capital and shelf space.
How do I understand my Average Order Value (AOV)?
The Average Order Value (AOV) Insight calculates the average amount spent by customers per transaction. Tracking AOV helps you understand purchasing behavior and measure the effectiveness of strategies aimed at increasing basket size.
How can I identify my best customers?
Use the Top Customers Insight to see who your most frequent or highest-spending buyers are. This information is crucial for personalized marketing, loyalty programs, and building strong customer relationships.
What is the High-Value Customer Inactivity insight?
This insight, detailed here, alerts you when customers who previously spent significantly haven’t made a purchase recently. It helps you proactively reach out to re-engage these valuable customers before they are lost.
How does Ficos alert me about outstanding customer debts?
The Outstanding Debts Alert highlights customers with overdue payments. This allows for timely follow-up, improving cash flow and reducing the risk of bad debt.
What are Unusual Vendor Alerts?
These alerts, explained here, notify you of potential discrepancies or anomalies in payments made to your suppliers. This helps prevent errors, detect potential fraud, and ensure accurate financial records related to your payables.
How do Inventory Balance insights help?
The Inventory Balance Insight helps you understand your current stock levels in relation to sales velocity. It assists in avoiding stockouts of popular items and preventing overstocking of slow-moving ones, leading to better cash flow and profitability.
Can I track staff performance with insights?
Yes, the Top Staff Performance Insight allows you to see which staff members are driving the most sales or processing the most transactions. This data can be used for recognition, training, and optimizing scheduling.
What is the Unusual Discount insight?
This insight, detailed here, flags transactions or patterns involving discounts that deviate significantly from the norm. It helps identify potential errors, policy violations, or fraudulent activity related to discounting.
How do Peak Period insights help?
The Peak Periods Insight identifies the busiest times of day or days of the week for your store. This information is invaluable for optimizing staff scheduling, managing inventory availability, and planning promotions.
Where can I get a financial overview?
The Financial Overview Dashboard provides a consolidated view of key financial metrics, including sales, expenses, profits, and potentially outstanding debts or payables, giving you a quick pulse check on your store’s financial health.
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