Complete Store Profile - Ficos
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Gettting Started

9
  • Retail Management System: A Shopkeeper’s Guide
  • Creating Your Ficos Account
  • Complete Store Profile
  • Setup Product Categories: A Guide for Store Owners
  • How to Set Up Your Products on Ficos
  • How to Create a New Sales Order in Ficos: A Step-by-Step Guide for Store Owners
  • How to Add an Expense: A Simple Guide for Shopkeepers
  • How to Create a Purchase Order in Ficos: A Shopkeeper’s Guide
  • How to Add a Refund in Ficos: A Step-by-Step Guide for Store Owners

Manage Inventory

13
  • Effortless Stock Management Explained for Retail Owners
  • Setup Product Categories: A Guide for Store Owners
  • How to Set Up Your Products on Ficos
  • Import Products: A Step-by-Step Guide for Shopkeepers
  • Printing Product Labels: A Shopkeeper’s Guide to Efficient Inventory Management
  • Monitoring Stock Changes: A Guide for Retailers
  • Manually Adjust Stock: A Guide for Shopkeepers
  • Adjust Product Price: A Simple Guide for Store Owners
  • Exporting Products or Inventory: A Guide for Shopkeepers
  • Mastering Product Categories: A Guide for Store Owners
  • Editing Product Details: A Step-by-Step Guide for Store Owners
  • Disabling a Product: A Step-by-Step Guide for Shopkeepers
  • Mastering Demand Forecasting with Ficos: A Practical Guide for Shopkeepers

Manage Sales Orders

8
  • Retail Sales Order Processing: A Complete Guide for Store Owners
  • How to Create a New Sales Order in Ficos: A Step-by-Step Guide for Store Owners
  • Adding Payment to Sales Orders: A Simple Guide for Store Owners
  • How Shop Owners Can Easily Cancel Sales Orders Step by Step
  • How to Print Sales Order/Invoice in Ficos for Shop Owners
  • How to Print Payment Receipt: A Guide for Shopkeepers
  • How to Share a Sales Order Invoice: A Guide for Shopkeepers
  • How to Export Sales Orders in Ficos: A Step-by-Step Guide for Store Owners

Printing & Barcode Scanning

6
  • Barcode Scanning in Ficos: Simplify Your Retail Operations
  • How to Set Up a Bluetooth Printer in Ficos: A Complete Guide
  • How to Print Sales Order/Invoice in Ficos for Shop Owners
  • How to Print Payment Receipt: A Guide for Shopkeepers
  • How to Print Expense Orders in Ficos: A Guide for Store Owners
  • How to Print a Refund/Return Order in Ficos: A Guide for Shopkeepers

Expenses

8
  • Expense Management Features: Simplify Financial Tracking with Ficos
  • How to Set Up Expense Categories: A Guide for Store Owners
  • How to Add an Expense: A Simple Guide for Shopkeepers
  • How to Attach Expense Receipts to Expense Orders
  • How to Cancel an Expense in Ficos: Simplify Your Financial Management
  • How to Print Expense Orders in Ficos: A Guide for Store Owners
  • How to Share an Expense in Ficos
  • How to Export Expense Orders: A Guide for Shopkeepers

Refunds

7
  • Introduction to Refunds in Ficos: Streamline Your Retail Processes
  • How to Add a Refund in Ficos: A Step-by-Step Guide for Store Owners
  • How to View a Customer’s Refund History in Ficos
  • How to Cancel a Refund in Ficos: A Step-by-Step Guide
  • How to Print a Refund/Return Order in Ficos: A Guide for Shopkeepers
  • How to Share a Refund Order in Ficos
  • How to Export Refund Orders: A Guide for Store Owners

Customer Management

13
  • Introduction to Customer Management: Elevate Your Retail Game
  • How to Add a Customer: A Simple Guide for Store Owners
  • Customer Loyalty Program: Rewarding Your Most Valued Shoppers
  • Customer analysis tool for small retail businesses
  • How to View a Customer’s Purchase History in Ficos
  • How to Export a Customer’s Sales Orders
  • How to View a Customer’s Refund History in Ficos
  • How to Export a Customer’s Refund History in Ficos
  • How to View and Export Debtors in Ficos
  • How to Bulk Import Customers: Save Time and Stay Organized
  • How to Export All Customers
  • How to Edit a Customer’s Details in Ficos
  • How to Disable a Customer in Ficos: Keep Your Database Clean and Organized

Suppliers

8
  • Best Practices for Supplier Management in Small Retail Stores
  • Step-by-Step Guide for Shopkeepers to Add Suppliers in Ficos
  • How to Edit and Disable Suppliers in Ficos: Simple Steps for Retailers
  • How Store Owners Can Track and Export Suppliers Owed for Timely Payments
  • How to Manage and Track Purchase Orders from a Supplier
  • How to solve record-keeping challenges by Exporting a supplier orders
  • How Store Owners Can Overcome Manual Data Entry with Bulk Supplier Import
  • How Store Owners Can Export Suppliers for Better Audit and Compliance

Purchase Orders

6
  • How to Create a Purchase Order in Ficos: A Shopkeeper’s Guide
  • Add Payment and Attach Supplier Receipt to Purchase Orders
  • How to Check-in Purchase Order Items in Ficos: A Shopkeeper’s Guide
  • How to Manage and Track Purchase Orders from a Supplier
  • How to Cancel a Purchase Order in Ficos: A Shopkeeper’s Guide
  • How to Print, Export, and Share Purchase Orders in Ficos: A Complete Guide

Reports

23
  • Customer Sales Report for retail store owners: Track Sales, Improve Cash Flow, and Manage Debts
  • A Simple Guide to Financial Overview Reports for Shopkeepers
  • Understanding Your Profit and Loss Report: A Simple Guide for Shopkeepers
  • Understanding Your Expense Summary Report
  • Expense Trends Report: Simplifying Financial Planning for Storekeepers
  • Understanding Your Expense Audit Report: A Simple Guide for Shopkeepers
  • Understanding Your Tax Summary Report: A Simple Guide for Shopkeepers
  • Understanding Your Detailed Tax Report: A Simple Guide for Shopkeepers
  • Average Order Value Explained: Insights for Retailers to Increase Revenue
  • Retail Sales by Staff: A Beginner’s Guide to Tracking and Improving Team Performance
  • Understanding the Retail Sales by Product Report: A Comprehensive Guide for Shopkeepers
  • Understanding Sales by Category: Essential Insights for Retail Business Owners
  • Interpreting Stock Alerts: A Step-by-Step Guide for Retail Success
  • Spotting Inventory and Price Anomalies – A Store Owner’s Guide
  • Product Sell-Through Rates Explained: Helping Store Owners Make Better Decisions
  • Prevent Overstocking and Waste: The ABC Analysis Solution
  • How the Percent of Inventory Sold Report Helps Retail Store Owners Track Stock
  • How the Days of Inventory Remaining Report Helps Shopkeepers Balance Stock Levels
  • How the Ficos Inventory Balance Report Empowers Retail Success
  • Track Inventory Worth with the Inventory Value Report: A Shopkeeper’s Guide
  • Customer Aging Report for Store Owners: How to Spot and Solve Overdue Payment Problems
  • Understand New vs. Returning Customers: A Guide for Shopkeepers
  • Supplier Performance Report: Solve Delivery Delays and Payment Issues for Retailers

Store Insights

15
  • Mastering Your Spending: Understanding High Expense Alerts
  • How the Store Insights Welcome Module Helps You Stay Ahead in Retail Management
  • Understanding the Financial Overview Dashboard in Store Insights
  • Unusual Vendor Alerts: Insights for Smarter Supplier Payments
  • Outstanding Debts Alert: Managing Customer Payments with Confidence
  • Why Top Sellers Store Insights Matter: A Comprehensive Guide for Shopkeepers
  • Mastering Sales Trends: Essential Store Insights Every Retailer Needs
  • Why Slow-Moving Products Insights Matter: A Comprehensive Guide for Shopkeepers
  • Understanding Average Order Value Store Insights: A Guide for Shopkeepers
  • Top Customers Store Insights: Understanding and Leveraging Your Best Buyers
  • High-Value Customer Inactivity Insight
  • Inventory Balance Store Insight: Optimize Stock for Maximum Profitability
  • Top Staff Performance Store Insight: A Store Owner’s Guide
  • Unusual Discount Store Insight: Detecting and Managing Discount Anomalies
  • How Peak Periods Store Insight Helps Shopkeepers Optimize Sales and Staffing

Staff Management

5
  • How to Add a Staff Member to Your Store in Ficos
  • How to Edit a Staff Profile in Ficos
  • How to Modify Staff Permissions in Ficos: A Guide for Store Owners
  • How to Disable a Staff Member in Ficos
  • Staff Roles & Permissions Reference: A Practical Guide for Shopkeepers
View Categories

Complete Store Profile

Complete Store Profile: Set Up Your Store for Success

Complete Store Profile: Set Up Your Store for Success #

 

Welcome to Ficos! Finalizing your store profile is a crucial step in optimizing your business operations. This guide walks you through the necessary steps to set up your profile and unlock the full potential of Ficos. By following these steps, you’ll establish a strong foundation for managing your store efficiently.

 

1. Access Store Profile Settings #

To start, navigate to your store’s profile settings:

 

Step 1.1: Locate Profile Settings #

  1. Open the Ficos dashboard and look for a notification prompting you to complete your store setup.
  2. Click the “Fix” button to access the settings, or go to the Business Manager section and swipe until you see “Store Settings.”
  3. Select “Store Profile” to proceed.

 

2. Add a Logo #

Personalize your store with a logo to strengthen your brand identity.

 

Step 2.1: Upload Your Logo #

  1. Locate the “Logo” placeholder in the settings.
  2. Click “Change Logo” to upload an image.
  3. Grant necessary permissions if prompted and upload your file.

Note: This step is optional and can be completed later by revisiting the settings.

 

3. Update Your Store Name #

Ensure your store name accurately represents your brand.

 

Step 3.1: Add a Store Name #

  1. In the profile section, find the “Store Name” field.
  2. Enter your store’s name and save the changes.

Importance: Your store name appears on invoices and receipts, making it a key part of your brand.

 

4. Add a Contact Phone Number #

Make it easy for customers to reach you by adding a phone number.

 

Step 4.1: Provide a Contact Number #

  1. Locate the “Contact Phone Number” field in the profile settings.
  2. Enter a valid number that customers can use to contact your store.

Importance: This information is displayed on all receipts and invoices.

 

5. Set Up a Contact Email #

Adding an email address improves communication and customer support.

 

Step 5.1: Enter Your Contact Email #

  1. Find the “Contact Email” field in the profile section.
  2. Input an email address and save the changes.

Note: This step is optional if a phone number is provided but highly recommended for better support.

 

6. Provide Your Store Address #

Ensure your customers can find you easily by adding a physical address.

 

Step 6.1: Add the Store Address #

  1. In the profile section, find the “Store Address” field.
  2. Enter your store’s complete address.

Importance: The address appears on invoices and helps establish credibility.

 

7. Configure Tax Information #

Stay compliant by providing your tax details.

 

Step 7.1: Access Tax Settings #

  1. Go to Business Manager >> Store Settings >> Tax Information.

 

Step 7.2: Add Your Tax Details #

  1. Enter your Tax Identification Number (TIN).
  2. Set a global VAT rate to ensure compliance with tax regulations.

Best Practice: Configuring tax settings ensures smooth financial management and regulatory compliance.

 

By completing your profile setup, you are one step closer to streamlining your retail operations with Ficos. Need further help? Contact Ficos support anytime. Happy selling!

Frequently Asked Questions #

What is the importance of adding a store logo? #

Adding a logo to your store profile enhances your brand’s identity and helps customers recognize your business. It also gives a professional appearance to your invoices and receipts.

What details are required to configure tax information? #

To configure tax information in Ficos, you will need:

  • Tax Identification Number (TIN): This ensures compliance with local tax regulations.
  • VAT Rate: Set a global VAT rate to apply automatically to products without individual rates.

How do I update my store's address? #

To update your store address:

  • Go to your store profile settings in the Dashboard.
  • Find the “Store Address” field and enter the new address.

This address will appear on invoices and receipts. For detailed instructions,

Why is it important to provide a contact phone number? #

Providing a contact phone number ensures your customers can reach you easily. This information is also displayed on receipts and invoices, adding to the credibility of your store.

Can I add multiple contact methods to my store profile? #

Yes, you can add both a phone number and an email address to your store profile. While a phone number is essential for quick communication, adding an email enhances customer support.

What happens if I skip optional fields during setup? #

While optional fields like the store logo and contact email can be skipped during the initial setup, it is recommended to complete them later for better branding and communication. You can revisit the Store Profile section anytime to update these details.

Is there support for setting up my store profile? #

Yes, Ficos provides detailed documentation and a user-friendly interface to guide you through setting up your store profile.




Complete your Ficos store profile to optimize your retail operations. Enjoy streamlined tax setup, customizable settings, and data-driven insights that simplify managing your business. Update your store name, add a logo, or configure tax details for a professional setup. Once finished, use the Ficos Dashboard to gain valuable insights and enhance your operations. We’re always here to help.






I’m Jordah, and I understand your retail needs #

Managing a shop is a challenge—but it doesn’t have to be overwhelming. That’s why I founded Ficos: to empower shopkeepers with tools that simplify account creation, store setup, and daily operations.

With decades of experience in retail, I’ve designed Ficos to meet your unique needs. Start your journey with Ficos today and make retail management smarter, faster, and easier.


Get the Ficos App


What our clients say #

I have managed to track my expenses better and been able to budget and plan better

Nayebare Jenuario
Nayebare Jenuario #
★★★★★

Business has never been managed better on an app than with Ficos! No hardware costs, no implementation costs, the LOWEST cost of ownership and business intelligence at your finger tips! Thx Ficos team

Fort High
Fort High #
★★★★★

Excellent app Very useful for business

Christian TABARO
Christian TABARO #
★★★★★

How it Works #

Step 1: Download & Install Ficos

Go to Appstore or Playstore, search for “Ficos Retail” or click here. Create your account

Step 2: Setup your Store

Complete your store profile, setup your products and start selling.

Step 3: Thrive & Excel

Enjoy smoother operations, reduced costs, and increased profits for effortless success.

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Updated on January 7, 2025
Creating Your Ficos AccountSetup Product Categories: A Guide for Store Owners
Table of Contents
  • Complete Store Profile: Set Up Your Store for Success
  • 1. Access Store Profile Settings
    • Step 1.1: Locate Profile Settings
  • 2. Add a Logo
    • Step 2.1: Upload Your Logo
  • 3. Update Your Store Name
    • Step 3.1: Add a Store Name
  • 4. Add a Contact Phone Number
    • Step 4.1: Provide a Contact Number
  • 5. Set Up a Contact Email
    • Step 5.1: Enter Your Contact Email
  • 6. Provide Your Store Address
    • Step 6.1: Add the Store Address
  • 7. Configure Tax Information
    • Step 7.1: Access Tax Settings
    • Step 7.2: Add Your Tax Details

About Us

Ficos is a comprehensive retail management system designed to enhance operational efficiency for small to medium-sized businesses (MSMEs) like shopkeepers, retail owners, supermarkets, restaurants, and salons through advanced technological solutions.

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Contact Us

Ficos Ltd
98 beam avenue
Dagenham RM10 9BJ
London, United Kingdom.

Plot 10, Semakula Rd,
Munyonyo, Kampala, Uganda

Call: +447784601157
        +256774668581
Whatsapp: +256754760185
Email: [email protected]

© 2025 Ficos Retail Management System. All rights reserved.

  • Home
    • About
  • Solutions
    • Retail AI Analyst
    • Inventory Management
    • Sales Order Processing
    • Expense Management
    • Customer Management
    • Supplier Management
    • Store Insights
  • Pricing
  • Community
    • Documentation
    • Community
    • Blog
  • Contact