How to Disable a Staff Member in Ficos

How to Disable a Staff Member in Ficos #

Managing team access is essential for store security and operational integrity. When a staff member leaves your team or no longer requires access, Ficos allows you to safely disable their account without deleting historical data. This guide will show you how to disable a staff member, what happens after, and your options for reactivation.

What Does It Mean to Disable a Staff Member? #

When you disable a staff member in Ficos:

• They lose all access to the store immediately.
• Their profile no longer appears in the Staff Management area.
• No data is deleted — all past sales, logs, and reports remain linked to their original activity.
• This action is irreversible via the standard UI. Once disabled, the profile is marked as deleted and cannot be restored.
• To allow access again, you must re-add the staff member, which creates a new profile with fresh stats.

Who Can Disable a Staff Member? #

Only users with the permission to manage staff (such as store owners or administrators) can perform this action. If you don’t see the “Disable Staff” button, you likely lack this permission.

Check your current role’s access rights in our Staff Roles & Permissions Reference.

Step-by-Step: How to Disable a Staff Member #

Step 1: Open Business Manager #

• Log in to your Ficos dashboard with a user that has staff management permissions.
• Scroll down to locate the “Business Manager” section.

Step 2: Access the Staff Management Panel #

• Tap on the “Staff” module to view all current staff members.

Step 3: Select the Staff Member #

• Scroll or use the search bar to locate the staff profile.
• Tap the profile to open full details.

Step 4: Tap “Disable Staff” #

• Scroll to the bottom of the profile screen.
• Tap the “Disable Staff” button.
• Confirm your decision in the dialog that appears.

What Happens After Disabling? #

• The staff member’s access is instantly revoked.
• They are removed from the staff list for that store.
• All historical activity remains — including sales, orders, logs, and analytics.
• The user will no longer be able to log in to your store from their account.

Alternative Option: Revoke Permissions Without Disabling #

In some cases, you might want to keep a staff member visible in the system but prevent them from accessing any features. Here’s how:

• Go to their staff profile.
• Tap the “Permissions” button.
• Disable all access by toggling off every permission manually.

This keeps their profile active while preventing them from performing any actions—ideal for audits, temporary suspensions, or limited roles.

Can You Re-Add a Disabled Staff Member? #

Yes. If you need to bring a disabled staff member back:

• Go to the Staff section and tap the “+” button.
• Enter their email, name, and role.
• This will create a new staff profile with no connection to their previous profile or stats.

While their previous activity stays in reports, it won’t be linked to their new account.

Best Practices for Disabling Staff #

• Act quickly: Disable access immediately when someone leaves or changes roles.
• Use permission revocation for softer limits: Revoke all permissions when full disable isn’t necessary.
• Audit quarterly: Review your staff list and permissions regularly for security and operational clarity.
• Keep communication open: Let your team know when changes to access are made.

Related Guides #

• How to Add a Staff Member to Your Store in Ficos
• How to Modify Staff Permissions in Ficos
• Staff Roles & Permissions Reference

Glossary of Terms #

• Disable Staff: A function in Ficos that blocks a user’s access and removes them from the staff list without deleting their history.
• Permissions: Specific access rules that determine what a staff member can or cannot do within the system.
• Business Manager: The admin hub in Ficos where store owners manage staff, inventory, sales, and more.
• Revoke Permissions: Toggling all permission options off without fully disabling the staff member.
• Re-Add Staff: Adding a former staff member back to the system as a new profile.

Conclusion #

Disabling a staff member in Ficos is a safe, irreversible way to protect your store’s data and access. Whether you’re parting ways with an employee or temporarily removing someone’s access, the process is quick and doesn’t erase important records. Use it in tandem with permission controls to keep your store secure, streamlined, and well-managed.

What our clients say #

I have managed to track my expenses better and been able to budget and plan better

Nayebare Jenuario #

★★★★★

Business has never been managed better on an app than with Ficos! No hardware costs, no implementation costs, the LOWEST cost of ownership and business intelligence at your finger tips! Thx Ficos team

Fort High #

★★★★★

Excellent app Very useful for business

Christian TABARO #

★★★★★