
How to Cancel a Purchase Order in Ficos: A Shopkeeper’s Guide #
Hey there! We know that sometimes plans change or mistakes happen—and that’s okay. With Ficos, canceling a purchase order is simple and hassle‑free, keeping your records and inventory spot‑on. In this guide, we’ll take you step‑by‑step through the cancellation process in plain language, ensuring you understand exactly what happens when you decide to cancel an order.
Why Cancel a Purchase Order? #
Canceling a purchase order helps you maintain accurate records, prevents confusion in your inventory, and ensures that your supplier communications stay clear. Whether it’s a change in supplier plans or a simple error, canceling an order in Ficos is designed to be secure and straightforward.
Prerequisites #
Before you begin, make sure you:
- Have the Correct Permissions: Only authorized users (like business managers or staff with clearance) can cancel orders.
- Your Account is Active: Ensure your account isn’t blocked or restricted.
- Check the Order Status: The order must be eligible for cancellation. If some goods have already been received, additional steps will adjust your inventory automatically.
Step 1: Accessing the Purchase Orders Section #
To start the cancellation process, head over to your Ficos home screen:
- Navigate to Business Manager:
- Scroll down to the Business Manager section.
- Find the Purchase Orders button by scrolling right.
Step 2: Selecting and Viewing Your Order #
Once you’re in the Purchase Orders manager:
- Find the Order:
- Either browse the list of orders or use the search feature to locate the specific order.
- View Details:
- Tap on the order to open its detailed view, where you can review all the important information.
Step 3: Initiating the Cancellation Process #
With the order open:
- Locate Order Actions:
- Scroll down to the Order Actions section.
- Select “Cancel Order”:
- Scroll right within the actions panel until you find the Cancel Order button and tap it.
Step 4: Confirming the Cancellation #
A cancellation dialog will pop up:
- Enter a Reason: Provide a brief reason for cancellation to help keep your records clear.
- Confirm the Action: Tap the confirm button to proceed. If the order was already canceled or you lack proper permissions, Ficos will notify you accordingly.
What Happens Behind the Scenes? #
Don’t worry about the technical details—we’ll keep it simple:
- User Verification: Ficos first checks that you’re a valid, active user with permission to cancel orders.
- Order Status Check: It then verifies that the order hasn’t already been canceled.
- Updating Related Payments: Any payments linked to the order are marked as canceled to maintain consistency in your financial records.
- Inventory Adjustments: If any goods have been received, the system automatically adjusts your inventory to reflect the cancellation.
- Final Record Update: The order is officially marked as canceled, with details recorded for future reference.
Step 5: Post-Cancellation Actions #
After canceling the order, here are a few things you might want to do:
- Review the Order History: Ensure the order is marked as canceled and check any associated adjustments.
- Inform Your Team: Let your staff or other departments know about the cancellation to keep everyone on the same page.
- Update Records: Use Ficos’ reporting tools to refresh your inventory and financial data.
Interesting Reads #
Check out these related guides to get even more insights on managing your orders and suppliers:
- How to Create a New Purchase Order
- How to Cancel a Sales Order
- How to Add Suppliers
- Introduction to Supplier Management
Glossary #
- Purchase Order (PO): A formal document sent from a buyer to a supplier detailing the products or services to be purchased.
- Cancellation: The process of marking an order as no longer active, which may also trigger adjustments in payments and inventory.
- Inventory Adjustment: An automatic update to stock levels, particularly when goods have been received before an order is canceled.
- Business Manager: The section in Ficos where you manage various aspects of your business, including orders, payments, and supplier details.
- Order Actions: The set of options available within an order’s details, including cancellation, editing, and viewing history.
Conclusion #
With Ficos, canceling a purchase order is as easy as a few taps on your screen. This process not only helps keep your financial and inventory records accurate but also ensures clear communication with your suppliers. By following the steps in this guide, you can confidently manage order cancellations, knowing that Ficos takes care of all the details behind the scenes.
Happy managing, and here’s to a smoother, more efficient procurement process!
Frequently Asked Questions #
Can I restore or reverse a canceled purchase order? #
Once a purchase order is canceled in Ficos, it is permanently marked as canceled and cannot be reversed directly. If you cancel an order by mistake, you’ll need to create a new purchase order.
How are supplier payments handled when a purchase order is canceled? #
When you cancel a purchase order, any payments associated with that order are automatically flagged as canceled. This ensures that your financial records remain accurate. For additional information on managing supplier payments, see the Payment and Receipt Guide.
What happens if the purchase order has been partially processed or received? #
If part of the order has already been processed or received, Ficos automatically adjusts your inventory levels to reflect the cancellation. This prevents discrepancies in your stock records.
Will canceling a purchase order send notifications to suppliers? #
Canceling a purchase order in Ficos does not automatically trigger notifications to suppliers. It’s best practice to inform your supplier directly about the cancellation. To learn more about managing supplier communications, visit our Introduction to Supplier Management page.
Can I cancel a purchase order using the mobile app? #
Yes, Ficos features a mobile-friendly interface that allows you to cancel purchase orders on the go. Simply access the Business Manager section on your mobile device and follow the same steps as on a desktop.
What should I do if I encounter permission issues during cancellation? #
If you face permission issues while attempting to cancel an order, double-check that you’re logged in with an account that has the proper clearance. For a detailed explanation of user roles and permissions, see the Staff Roles & Permissions Reference.
Is there an audit trail for canceled purchase orders? #
Ficos maintains a comprehensive audit trail for all canceled purchase orders, recording details such as who initiated the cancellation and when it occurred. This ensures transparency and accountability.
How long does it take for a canceled purchase order to update across the system? #
Once you confirm the cancellation, the update is processed immediately; however, it may take a few moments for all related records and reports to reflect the change throughout the system.
Understanding how to cancel a purchase order is a crucial aspect of managing your business’s procurement process. With Ficos, you can swiftly cancel orders to ensure your inventory, financial records, and supplier communications stay accurate—even when plans change unexpectedly. In this guide, we break down the cancellation steps in clear, simple language, turning what could be a complex process into a seamless part of your workflow.
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