How to Edit a Staff Profile in Ficos

How to Edit a Staff Profile in Ficos #

Keeping staff information accurate is essential for maintaining professionalism, system security, and efficient team management. Ficos makes it easy to update a staff member’s name, email address, phone number, address, and assigned role—right from your dashboard.

This guide walks you through how to edit an existing staff profile in just a few taps.

What Can Be Edited in a Staff Profile? #

In Ficos, each staff member’s profile includes:

Name: Displayed across reports, transactions, and activity logs.
Email: Used for login and receiving system notifications.
Phone Number: Helps identify or contact the staff member directly.
Address: Optional field to record their work or home address.
Assigned Role: Determines what features and modules they can access. Learn more in our Staff Roles & Permissions Reference.

If you also need to update what the staff member can do (such as managing products or processing refunds), please follow our separate guide on modifying staff permissions.

Step-by-Step: How to Edit a Staff Profile in Ficos #

Step 1: Log in and Navigate to Business Manager #

Open your Ficos dashboard and log in with admin or store owner credentials.
Scroll down to locate the “Business Manager” section.

Step 2: Access the Staff Management Area #

Swipe through the modules and tap on the “Staff” option.
This will open the staff management panel showing all team members.

Step 3: Select the Staff Member #

Use the search bar or scroll through the list to find the staff member you want to edit.
Tap on their name to open their profile details.

Step 4: Tap “Edit Staff” #

On the profile page, scroll down past the permissions section.
Tap the “Edit Staff” button to launch the edit dialog.

Step 5: Update Profile Information #

Inside the edit staff dialog, you’ll see fields for:

Name
Email Address
Phone Number (optional but helpful)
Address (optional for record keeping)
User Role (Cashier, Store Manager, etc.)

Make any necessary updates and review the changes carefully.

Step 6: Save Changes #

Once done, tap “Save” or “Update Staff”.
Your updates will apply immediately across the system—no need to resend invitations.

Best Practices for Editing Staff Profiles #

Always double-check email and phone numbers: These are vital for communication and login recovery.
Use formal or full names: Especially for larger teams, consistency improves traceability.
Include contact info: Adding phone and address details can assist in internal tracking and audits.
Pair updates with permission reviews: A role change might require permission adjustments. Learn how here.

Common Use Cases #

Staff promotion: Jane moves from cashier to inventory manager—update her role and contact info.
Email correction: Fix a typo that’s preventing login or delivery of notifications.
Contact update: A staff member switches phone numbers or needs their address added to the record.
Profile cleanup: Add missing details to ensure complete staff records.

Related Resources #

Glossary of Terms #

Staff Profile: A record within Ficos that includes name, contact info, assigned role, and permission settings.
Edit Staff: A feature in the staff detail page that allows updating user information.
Business Manager: The admin section in Ficos for managing staff, inventory, reports, and more.
Role: A preset access template assigned to staff (e.g., Cashier, Administrator).
Edit Dialog: A pop-up interface used to update staff details like name, email, and role.
Permissions: Specific access rights that determine what features the staff can use.

Conclusion #

Maintaining accurate staff records improves your store’s professionalism, communication, and security. With Ficos, editing a staff profile takes only a few taps—but has a lasting impact. Update staff roles, contact info, and names as your team grows and evolves.

For best results, regularly review and update profiles alongside permission settings to ensure everyone’s access stays relevant and secure.

Frequently Asked Questions #

Can I update both contact details and role for a staff member at the same time? #

Yes, the edit staff dialog in Ficos allows you to update the name, email, phone number, address, and role all in one place. Simply make the necessary changes and tap “Save.”

Where exactly can I find the edit staff button? #

To edit a staff member, go to Business Manager → Staff → Select the staff member → Scroll down past permissions and tap the “Edit Staff” button to open the profile editor.

Can I change a staff member’s email address after they’ve registered? #

Yes, you can update the email address anytime. However, the staff member will be required to log in using the new email the next time they access Ficos.

Will the staff member be notified if I change their profile information? #

No automatic email is sent when changes are made to a staff profile. We recommend informing the staff member directly, especially for critical updates like email or role changes.

What happens after I update a staff member’s role? #

Once the new role is saved, the staff member’s access and interface will adjust based on the role’s default permissions. You can further customize permissions separately if needed.

Can I remove address or phone number if it’s no longer needed? #

Yes. Both the phone number and address fields are optional. You can leave them blank during the edit process if they are not required.

Do I need to re-invite the staff member after editing their profile? #

No. Once changes are saved, they are applied immediately in the system. There is no need to resend invitations.

Can I edit a staff profile if the user hasn’t accepted the invitation yet? #

Yes, you can edit pending profiles at any time before or after a staff member accepts their invitation. This includes name, email, phone, address, and role.

Who has permission to edit staff profiles in Ficos? #

Only users with Administrator access or the appropriate staff management permissions can view and edit staff profiles. This helps maintain secure access control.

What if I need to update multiple staff members at once? #

Currently, staff profiles are edited individually. For bulk updates or migrations, please contact Ficos Support for guidance.

Keeping your team information up to date is a small task with a big impact. Ficos makes it seamless to edit staff profiles—whether you’re updating a team member’s name, changing their role, or adding contact information like phone and address.

This guide shows you exactly how to find the edit option, what fields you can change, and how to keep your records accurate and aligned with your growing team. Accurate staff data supports better communication, clear responsibilities, and smarter store operations.

Hi, I’m Jordah – Your Partner in Retail Success #

Managing a store means managing people—and that starts with keeping their profiles accurate. That’s why I created Ficos to give shopkeepers like you a simple, intuitive way to update staff info without hassle.

With real-world experience helping retailers stay organized and secure, I know how critical it is to keep contact details and roles in sync. Ficos empowers you to edit staff profiles with confidence—so your team stays aligned, and your store runs smoothly.

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What our clients say #

I have managed to track my expenses better and been able to budget and plan better

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★★★★★

Business has never been managed better on an app than with Ficos! No hardware costs, no implementation costs, the LOWEST cost of ownership and business intelligence at your finger tips! Thx Ficos team

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How it Works #

Step 1: Download & Install Ficos

Go to Appstore or Playstore, search for “Ficos Retail” or click here. Create your account

Step 2: Setup your Store

Complete your store profile, setup your products and start selling.

Step 3: Thrive & Excel

Enjoy smoother operations, reduced costs, and increased profits for effortless success.