
How to Share a Sales Order Invoice: A Guide for Shopkeepers #
Hey there, shopkeeper! Sharing sales order invoices is a crucial part of maintaining smooth business operations and excellent communication. Whether it’s for your customers or team members, the Ficos app makes sharing invoices easy and professional. This guide will take you step-by-step through the process, ensuring you make the most of this feature. Let’s dive in!
Why Share Sales Order Invoices? #
Sharing invoices benefits both your business and your customers in several ways:
- Improved Communication: Ensures all parties have instant access to transaction details, reducing misunderstandings.
- Record Keeping: Provides a reliable digital record for future reference and audits.
- Convenience: Share via platforms like WhatsApp, email, or other channels your customers prefer.
- Professionalism: Reflects a customer-focused approach, showcasing your commitment to service excellence.
Step 1: Access the Sales Orders #
Follow these steps to locate the sales orders you wish to share:
- Open the Ficos App:
- Launch the app on your mobile device and go to the Home/Dashboard screen.
- Find the Sales Orders Section:
- Scroll to the Business Manager section.
- Tap Sales Orders to view all orders.
Step 2: Select the Sales Order #
Once you’re in the Sales Orders section, find the specific order:
- Browse or Search:
- Scroll through the list to locate the desired sales order.
- Use the search bar to find the order by entering details like order number or customer name.
Step 3: Share the Sales Order Invoice #
Now that you’ve selected the sales order, it’s time to share the invoice:
- Open Order Actions:
- Tap on the order to open its details.
- Scroll to the Order Actions section.
- Select Share:
- Tap the Share button to bring up the sharing options.
- Choose a Platform:
- Select from available platforms like WhatsApp, email, or other apps installed on your device.
- Follow the prompts to complete the sharing process.
Practical Tips for Invoice Sharing #
Make your invoice sharing process smooth and efficient with these tips:
- Verify Customer Details: Ensure you have the correct contact information for seamless sharing.
- Choose the Right Platform: Confirm the customer’s preferred sharing platform for added convenience.
- Keep Copies: Retain a backup of all shared invoices for record-keeping and accountability.
Conclusion #
Sharing sales order invoices with the Ficos app is quick, easy, and professional. By following this guide, you ensure seamless communication and maintain accurate records for your business. Ready to enhance your business communication? Dive into the Ficos app today and experience how easy invoice sharing can be!
Frequently Asked Questions #
Can I share multiple invoices at once using the Ficos app? #
Currently, the Ficos app supports sharing one invoice at a time. If you need to share multiple invoices, you can download them and send them via email or messaging platforms. For batch options, explore updates in the Ficos Documentation.
How can I ensure my invoices are formatted professionally? #
The Ficos app automatically generates professional invoice formats. You can customize details like logos and business information in your account settings. For more, refer to the Complete Store Profile Guide.
What should I do if the customer does not receive the invoice? #
If the customer doesn’t receive the invoice, double-check their contact information and the platform used. You can also resend the invoice or use an alternative method, such as saving and sharing it manually. Learn more in the Invoice Printing Guide.
Can I add a personal note or message to the shared invoice? #
Yes, you can include a personalized message while sharing the invoice, depending on the platform you use. For example, email or WhatsApp allows text customization.
Is there a way to track whether the invoice has been viewed? #
Currently, the app does not track invoice views. However, platforms like email may provide read receipts.
Can invoices be shared with team members for internal use? #
Yes, you can share invoices with team members via email or other internal communication platforms. This helps with accounting and record-keeping.
How secure is the invoice sharing process? #
Ficos ensures all invoices are securely shared through the app. For added security, avoid sharing sensitive customer details on unsecured platforms.
Are there limits to the number of invoices I can share daily? #
There is no specific limit to how many invoices you can share daily. However, your device’s sharing platform or network speed might affect the process.
How do I update customer details before sharing the invoice? #
To update customer details like name or contact information, navigate to the customer management section in the app. Once updated, the changes will reflect on the invoice. For more, visit the Customer Details Guide.
Effective communication is key to running a successful retail business. The Invoice Sharing Feature in Ficos makes it simple to share detailed sales order invoices with customers or team members. By enabling you to send invoices via platforms like email and WhatsApp, this feature enhances customer satisfaction, improves record-keeping, and ensures professionalism. Take control of your business communication today!
What our clients say #
I have managed to track my expenses better and been able to budget and plan better

Nayebare Jenuario #
★★★★★Business has never been managed better on an app than with Ficos! No hardware costs, no implementation costs, the LOWEST cost of ownership and business intelligence at your finger tips! Thx Ficos team

Fort High #
★★★★★Excellent app Very useful for business

Christian TABARO #
★★★★★How it Works #
Step 2: Setup your Store #
Complete your store profile, setup your products and start selling.
Step 3: Thrive & Excel #
Enjoy smoother operations, reduced costs, and increased profits for effortless success.