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Start Taking Card Payments in Minutes: A Guide to Ficos Retail & Stripe #
Hey there, savvy shopkeeper! Are you ready to unlock new sales opportunities and offer your customers the convenience they expect? Integrating digital payments is a game-changer, and with Ficos Retail and Stripe, it’s easier than ever. This guide will walk you through setting up Stripe in minutes, so you can start accepting card payments and grow your business. Let’s get started!
About the Author: This article is written by the Ficos Retail team. With years of experience building mobile-first POS solutions for businesses that operate both online and offline, we have an in-depth understanding of the challenges small retailers face. This integration was developed based on direct feedback from our user community to solve the critical need for reliable digital payment acceptance. Learn more about our mission at the official Ficos website.
Why Offer Card Payments? Key Benefits for Your Business #
Partnering with a trusted payment provider like Stripe through Ficos Retail gives your business a professional edge and opens up incredible benefits:
- Never Lose a Sale: Customers increasingly prefer card and contactless payments. By offering these options, you ensure you never have to turn away a sale because someone isn’t carrying cash.
- Boost Customer Trust: Offering secure, modern payment methods signals that your business is legitimate and trustworthy, enhancing your professional image.
- Improve Your Cash Flow: Funds from your sales are automatically and securely deposited into your bank account, eliminating the risks and hassles of managing large amounts of cash.
- Simplify Your Accounting: Every Stripe transaction is automatically logged in Ficos Retail, which means less manual work, fewer errors, and easier financial reconciliation.
- Ironclad Security: Stripe is certified to the highest industry standards (PCI Service Provider Level 1). All sensitive card information is handled by Stripe’s encrypted servers, meaning it never touches your device or the Ficos app.
By integrating Stripe, you’re not just adding a new feature—you’re investing in a more efficient and profitable future for your business.
A Closer Look at Your New Payment Methods #
Once you activate Stripe, Ficos Retail transforms into a versatile payment hub. Here’s a detailed look at the powerful payment methods you can now offer:
- Card Readers & Physical Terminals:
- What it is: Use a dedicated hardware device, like the Stripe M2, to accept traditional payments. Customers can insert their chip card (EMV), swipe, or tap their contactless card.
- Best for: Businesses with a fixed checkout counter, such as retail stores, cafes, or service desks.
- Tap to Pay on Phone:
- What it is: Leverage your smartphone’s built-in NFC chip to securely accept contactless payments from cards and mobile wallets (Apple Pay, Google Pay) with no extra hardware.
- Best for: Mobile businesses, market stalls, and service providers on the go.
- QR Code Payments:
- What it is: Offer a completely touch-free experience. Ficos Retail generates a unique QR code on your screen, which customers scan with their own phone to pay on a secure, Stripe-hosted page.
- Best for: Restaurants (pay at the table), service invoices, or any touch-free checkout environment.
- Manual Card Entry:
- What it is: Securely key in a customer’s payment information within the Ficos Retail app.
- Best for: “Card-not-present” situations like taking orders over the phone or processing invoiced payments.
Step 1: Navigate to Payment Providers #
To get started, you’ll need to access the payments section in your store settings.
- Go to Store Settings:
- From your main Dashboard, find the “Business Manager” section.
- Scroll through the icons and tap the More icon.
- On the “More Tools” screen, select Store Settings.
- Open Payments:
- In the “Store Settings” menu, tap on Payments to open the `PaymentProvidersScreen`.
Step 2: Start the Stripe Onboarding Process #
Now, let’s connect your Ficos account to Stripe.
- Tap Setup Stripe:
- On the `PaymentProvidersScreen`, you will see a card for Stripe. Tap the Setup Stripe button to begin.
- Complete the Secure Form:
- Ficos Retail will open a secure, in-app web browser loading the official Stripe Connect form.
- Fill out your business details, identity verification, and bank account information. This information is sent directly and securely to Stripe.
Step 3: Confirm Your Account and Return to Ficos #
Once you submit the form, you’re almost done!
- Stripe will automatically redirect you back to the Ficos Retail app.
- You will see a success screen confirming your account is linked.
- The status for Stripe on the `PaymentProvidersScreen` will now show as “Enabled” or “Pending” as Stripe completes its verification.
Step 4: Configure Your Payment Acceptance Methods #
Once your account is active, the button on the Stripe card will change to Manage Stripe.
- Tapping this takes you to a dedicated settings screen.
- Here, you can enable or disable the specific payment methods detailed above to suit your business needs.
- You can also access a secure link to your Stripe Express Dashboard from this screen to manage payouts and view reports.
Step 5: Accept Your First Payment #
You’re all set! Stripe is now a seamless part of your sales workflow.
- During a New Sale (At Checkout):
- When finalizing an order on the `CheckoutSalesOrder` screen, you will now see Stripe in your list of payment methods. Select it.
- Tap Save Order to proceed to the `ProcessStripePaymentScreen` where you will collect the payment using one of your enabled methods.
- For an Existing Order (Adding a Payment):
- Navigate to an order with a pending balance and tap Payments.
- Tap the (+) icon, select Stripe as the method, enter the amount, and proceed to the `ProcessStripePaymentScreen` to complete the transaction.
Supported Countries for Stripe Connect #
To create a Stripe account, your business must be legally registered in one of their supported countries. This allows you to accept payments from customers virtually anywhere in the world.
| Region | Supported Countries Include |
|---|---|
| Africa | Côte d’Ivoire, Ghana, Kenya, Nigeria, Senegal, South Africa |
| North America | United States, Canada, Mexico |
| Europe | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom |
| Asia-Pacific | Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore, Thailand |
| South America | Brazil |
| Middle East | United Arab Emirates |
Important: The global financial landscape is always evolving. For the most current and complete list of supported countries, please refer to the official Stripe Global page.
Practical Tips for a Smooth Experience #
Make the most of your new payment capabilities with these tips:
- Inform Your Customers: Let your customers know you now accept card payments! A small sign at your counter can make a big difference.
- Train Your Staff: Ensure your team is comfortable with the new payment flows to provide a quick and professional checkout experience.
- Check Your Connection: While Ficos Retail works offline for many tasks, Stripe payments require an internet connection to process securely.
Conclusion #
Integrating Stripe with Ficos Retail is a simple yet powerful way to modernize your business, meet customer expectations, and improve your operations. By following these steps, you can start accepting card payments in minutes and unlock new possibilities for growth. For more helpful tips, visit the Ficos Documentation. Happy selling!
Frequently Asked Questions #
Are there any fees for using Stripe? #
Yes, Stripe charges a small processing fee per transaction. The fees vary by country and payment method. Ficos Retail does not add any extra fees on top of Stripe’s standard rates. You can find detailed pricing on Stripe’s website for your specific country.
Is it safe to enter my bank and business details? #
Absolutely. The entire setup process is handled within a secure web view hosted directly by Stripe. Ficos Retail never sees, handles, or stores your sensitive financial information, ensuring it remains protected by Stripe’s world-class security.
Do I need to buy a card reader from Stripe? #
Not necessarily! While you can use a physical Stripe terminal for traditional card payments, you can also use the Tap to Pay on Phone feature to accept contactless payments with just your smartphone, requiring no extra hardware.
How quickly will I receive my money? #
Stripe typically deposits funds into your bank account on a rolling basis. The exact payout schedule (e.g., daily, weekly) can vary by country and can be configured in your Stripe Express Dashboard.
Can I still accept payments if my internet is down? #
While Ficos Retail is designed to work offline for recording cash sales and managing inventory, Stripe transactions require an active internet connection to securely process the payment. You will not be able to process a card payment without being online.