How to View and Export Debtors in Ficos - Ficos
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  • Retail Management System: A Shopkeeper’s Guide
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  • How to Create a New Sales Order in Ficos: A Step-by-Step Guide for Store Owners
  • How to Add an Expense: A Simple Guide for Shopkeepers
  • How to Create a Purchase Order in Ficos: A Shopkeeper’s Guide
  • How to Add a Refund in Ficos: A Step-by-Step Guide for Store Owners

Manage Inventory

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  • Effortless Stock Management Explained for Retail Owners
  • Setup Product Categories: A Guide for Store Owners
  • How to Set Up Your Products on Ficos
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  • Mastering Demand Forecasting with Ficos: A Practical Guide for Shopkeepers

Manage Sales Orders

8
  • Retail Sales Order Processing: A Complete Guide for Store Owners
  • How to Create a New Sales Order in Ficos: A Step-by-Step Guide for Store Owners
  • Adding Payment to Sales Orders: A Simple Guide for Store Owners
  • How Shop Owners Can Easily Cancel Sales Orders Step by Step
  • How to Print Sales Order/Invoice in Ficos for Shop Owners
  • How to Print Payment Receipt: A Guide for Shopkeepers
  • How to Share a Sales Order Invoice: A Guide for Shopkeepers
  • How to Export Sales Orders in Ficos: A Step-by-Step Guide for Store Owners

Printing & Barcode Scanning

6
  • Barcode Scanning in Ficos: Simplify Your Retail Operations
  • How to Set Up a Bluetooth Printer in Ficos: A Complete Guide
  • How to Print Sales Order/Invoice in Ficos for Shop Owners
  • How to Print Payment Receipt: A Guide for Shopkeepers
  • How to Print Expense Orders in Ficos: A Guide for Store Owners
  • How to Print a Refund/Return Order in Ficos: A Guide for Shopkeepers

Expenses

8
  • Expense Management Features: Simplify Financial Tracking with Ficos
  • How to Set Up Expense Categories: A Guide for Store Owners
  • How to Add an Expense: A Simple Guide for Shopkeepers
  • How to Attach Expense Receipts to Expense Orders
  • How to Cancel an Expense in Ficos: Simplify Your Financial Management
  • How to Print Expense Orders in Ficos: A Guide for Store Owners
  • How to Share an Expense in Ficos
  • How to Export Expense Orders: A Guide for Shopkeepers

Refunds

7
  • Introduction to Refunds in Ficos: Streamline Your Retail Processes
  • How to Add a Refund in Ficos: A Step-by-Step Guide for Store Owners
  • How to View a Customer’s Refund History in Ficos
  • How to Cancel a Refund in Ficos: A Step-by-Step Guide
  • How to Print a Refund/Return Order in Ficos: A Guide for Shopkeepers
  • How to Share a Refund Order in Ficos
  • How to Export Refund Orders: A Guide for Store Owners

Customer Management

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  • Introduction to Customer Management: Elevate Your Retail Game
  • How to Add a Customer: A Simple Guide for Store Owners
  • Customer Loyalty Program: Rewarding Your Most Valued Shoppers
  • Customer analysis tool for small retail businesses
  • How to View a Customer’s Purchase History in Ficos
  • How to Export a Customer’s Sales Orders
  • How to View a Customer’s Refund History in Ficos
  • How to Export a Customer’s Refund History in Ficos
  • How to View and Export Debtors in Ficos
  • How to Bulk Import Customers: Save Time and Stay Organized
  • How to Export All Customers
  • How to Edit a Customer’s Details in Ficos
  • How to Disable a Customer in Ficos: Keep Your Database Clean and Organized

Suppliers

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  • Best Practices for Supplier Management in Small Retail Stores
  • Step-by-Step Guide for Shopkeepers to Add Suppliers in Ficos
  • How to Edit and Disable Suppliers in Ficos: Simple Steps for Retailers
  • How Store Owners Can Track and Export Suppliers Owed for Timely Payments
  • How to Manage and Track Purchase Orders from a Supplier
  • How to solve record-keeping challenges by Exporting a supplier orders
  • How Store Owners Can Overcome Manual Data Entry with Bulk Supplier Import
  • How Store Owners Can Export Suppliers for Better Audit and Compliance

Purchase Orders

6
  • How to Create a Purchase Order in Ficos: A Shopkeeper’s Guide
  • Add Payment and Attach Supplier Receipt to Purchase Orders
  • How to Check-in Purchase Order Items in Ficos: A Shopkeeper’s Guide
  • How to Manage and Track Purchase Orders from a Supplier
  • How to Cancel a Purchase Order in Ficos: A Shopkeeper’s Guide
  • How to Print, Export, and Share Purchase Orders in Ficos: A Complete Guide

Reports

23
  • Customer Sales Report for retail store owners: Track Sales, Improve Cash Flow, and Manage Debts
  • A Simple Guide to Financial Overview Reports for Shopkeepers
  • Understanding Your Profit and Loss Report: A Simple Guide for Shopkeepers
  • Understanding Your Expense Summary Report
  • Expense Trends Report: Simplifying Financial Planning for Storekeepers
  • Understanding Your Expense Audit Report: A Simple Guide for Shopkeepers
  • Understanding Your Tax Summary Report: A Simple Guide for Shopkeepers
  • Understanding Your Detailed Tax Report: A Simple Guide for Shopkeepers
  • Average Order Value Explained: Insights for Retailers to Increase Revenue
  • Retail Sales by Staff: A Beginner’s Guide to Tracking and Improving Team Performance
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  • Prevent Overstocking and Waste: The ABC Analysis Solution
  • How the Percent of Inventory Sold Report Helps Retail Store Owners Track Stock
  • How the Days of Inventory Remaining Report Helps Shopkeepers Balance Stock Levels
  • How the Ficos Inventory Balance Report Empowers Retail Success
  • Track Inventory Worth with the Inventory Value Report: A Shopkeeper’s Guide
  • Customer Aging Report for Store Owners: How to Spot and Solve Overdue Payment Problems
  • Understand New vs. Returning Customers: A Guide for Shopkeepers
  • Supplier Performance Report: Solve Delivery Delays and Payment Issues for Retailers

Store Insights

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  • Mastering Your Spending: Understanding High Expense Alerts
  • How the Store Insights Welcome Module Helps You Stay Ahead in Retail Management
  • Understanding the Financial Overview Dashboard in Store Insights
  • Unusual Vendor Alerts: Insights for Smarter Supplier Payments
  • Outstanding Debts Alert: Managing Customer Payments with Confidence
  • Why Top Sellers Store Insights Matter: A Comprehensive Guide for Shopkeepers
  • Mastering Sales Trends: Essential Store Insights Every Retailer Needs
  • Why Slow-Moving Products Insights Matter: A Comprehensive Guide for Shopkeepers
  • Understanding Average Order Value Store Insights: A Guide for Shopkeepers
  • Top Customers Store Insights: Understanding and Leveraging Your Best Buyers
  • High-Value Customer Inactivity Insight
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  • Top Staff Performance Store Insight: A Store Owner’s Guide
  • Unusual Discount Store Insight: Detecting and Managing Discount Anomalies
  • How Peak Periods Store Insight Helps Shopkeepers Optimize Sales and Staffing

Staff Management

5
  • How to Add a Staff Member to Your Store in Ficos
  • How to Edit a Staff Profile in Ficos
  • How to Modify Staff Permissions in Ficos: A Guide for Store Owners
  • How to Disable a Staff Member in Ficos
  • Staff Roles & Permissions Reference: A Practical Guide for Shopkeepers
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How to View and Export Debtors in Ficos

How to View and Export Debtors in Ficos

How to View and Export Debtors in Ficos #

Hey there, shopkeeper! Managing your store’s finances can be a daunting task, but Ficos makes it simple to track and manage debtors. Whether you’re identifying overdue payments or exporting debtor lists for record-keeping, this guide will walk you through the process step by step. Let’s get started!

 

Why Is Tracking Debtors Important? #

 

Keeping track of debtors is vital for maintaining healthy cash flow and ensuring financial stability. Here’s why it matters:

  • Improved Cash Flow Management: Timely actions on outstanding payments ensure a steady cash flow.
  • Accurate Financial Records: Exported debtor information helps with accounting and audits.
  • Data-Driven Decisions: Gain insights into offering credit or payment plans.
  • Customer Relations: Proactively communicate with customers to maintain positive relationships.

With Ficos, these tasks are streamlined and accessible for every shopkeeper.

 

Step 1: Access the Customer Management Screen #

 

To start managing your debtors, follow these steps:

  1. Navigate to Customer Management:
    • Open the Ficos app and scroll to the Business Manager section.
    • Tap on the Customers button to open the Customer Management screen.

 

Step 2: View the List of Debtors #

 

Now, let’s locate the list of customers who owe you money:

  1. Access the Debtors List:
    • Tap the three vertical dots (menu) icon in the Customer Management screen.
    • Select Debtors from the dropdown menu to display the list of outstanding payments.
  2. Review the List:
    • The list will show customer names and the amounts they owe, providing a clear overview of all outstanding debts.

 

Step 3: Export the Debtors List #

 

Exporting your debtor information is simple:

  1. Initiate Export:
    • In the Debtors screen, tap the view more button (three vertical dots) and select Export Debtors.
  2. Choose Format:
    • Select your preferred export format, such as Excel or PDF, for easy analysis or record-keeping.

 

Practical Tips for Managing Debtors #

 

Maximize the value of your debtor management with these tips:

  • Prioritize High-Value Debts: Focus on customers with significant overdue payments first.
  • Automate Reminders: Use Ficos to send timely payment reminders to your customers.
  • Offer Payment Plans: Provide flexible payment options to customers struggling to pay off debts.

 

Conclusion #

 

Tracking and exporting debtor information in Ficos is an essential tool for managing your store’s finances effectively. By following this guide, you’ll stay on top of outstanding payments, maintain accurate financial records, and strengthen customer relationships. Ready to streamline your debtor management? Dive into the Ficos app and start optimizing your store’s cash flow today!

 

Frequently Asked Questions #

How can I categorize debtors based on payment timelines? #

Ficos allows you to categorize debtors by overdue duration (e.g., 30, 60, or 90 days). This helps prioritize follow-ups and collections efficiently. Learn more in the Customer Aging Report Guide.

Can I integrate debtor data with accounting software? #

Currently, Ficos does not offer direct integration with external accounting software. However, exporting debtor data in formats like Excel or PDF allows for seamless manual import into most accounting systems.

Is it possible to automate payment reminders for overdue debts? #

No, Ficos does not currently support automated payment reminders for overdue debts. However, you can manually track and send reminders using exported debtor data for efficient follow-ups.

How can I identify recurring late-paying customers? #

By analyzing debtor history in Ficos, you can spot patterns of recurring late payments. Utilize customer tags and payment behavior analytics for more insights. Check out the Customer Analysis Tool Guide.

Does Ficos allow filtering debtors by transaction size? #

Yes, Ficos lets you filter debtors based on the size of their outstanding balances. This feature helps focus collection efforts on high-value debts.

What should I do if a debtor disputes their balance? #

In case of a dispute, use the detailed transaction history in Ficos to provide evidence of the outstanding balance. Ensure all payment and invoice records are up-to-date for smooth resolution.

Can I customize the exported debtor reports? #

While Ficos provides preset formats for exporting debtor data, customization options for specific fields or layouts may be included in future updates.

Does Ficos offer insights into why debts remain unpaid? #

Ficos does not currently provide direct insights into reasons for non-payment. However, combining debtor data with customer behavior analytics can help identify potential issues.

How secure is the exported debtor data? #

Ficos ensures that all exported debtor data is encrypted during download to maintain security. Always store sensitive files in secure locations to protect customer information.

Can Ficos help me reduce future debts? #

Yes, by identifying patterns in overdue payments and enforcing stricter credit policies, Ficos helps you reduce the likelihood of future debts.

Efficient debtor management is essential for maintaining healthy cash flow. The View and Export Debtors Feature in Ficos provides shopkeepers with a streamlined way to track outstanding payments and export debtor data for detailed analysis. This feature empowers you to monitor debts, prioritize collections, and improve financial decision-making. Take control of your store’s finances today with Ficos!


I'm Jordah, and I understand your challenges #

Tracking debts, managing overdue payments, and staying financially organized can feel overwhelming. That’s why I created Ficos Ltd—to give store owners like you the tools you need to simplify these tasks and maintain a strong financial footing.

With over 25 years of experience supporting shopkeepers, I know how vital it is to stay on top of customer debts. The View and Export Debtors Feature is a game-changer, helping you keep track of overdue payments and make data-driven decisions for financial success. Let Ficos be your partner in building a thriving business.

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What our clients say #

I have managed to track my expenses better and been able to budget and plan better

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Step 1: Download & Install Ficos #

Go to Appstore or Playstore, search for “Ficos Retail” or click here. Create your account

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Step 3: Thrive & Excel #

Enjoy smoother operations, reduced costs, and increased profits for effortless success.

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Updated on January 12, 2025
How to Export a Customer’s Refund History in FicosHow to Bulk Import Customers: Save Time and Stay Organized
Table of Contents
  • How to View and Export Debtors in Ficos
  • Why Is Tracking Debtors Important?
  • Step 1: Access the Customer Management Screen
  • Step 2: View the List of Debtors
  • Step 3: Export the Debtors List
  • Practical Tips for Managing Debtors
  • Conclusion
  • Step 1: Download & Install Ficos
  • Step 2: Setup your Store
  • Step 3: Thrive & Excel

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